About Us

Empowering Lives with Compassionate, Personalized Care.
14K+

Happy Customer

20+

Years Experience

About Us

Welcome to Pure River Care

At Pure River Care, a family-run homecare agency, we believe in delivering exceptional care with heart. Our compassionate, specially trained carers are dedicated to helping you achieve the highest quality of life in the comfort of your own home. Whether you need live-in care or night care, our goal is to provide personalised support that helps you maintain independence, dignity, and peace of mind.
Our Value

Care That Feels Like Family

As a family business, our values shape everything we do. We treat our clients like family, offering tailored care that suits your unique needs, lifestyle, and preferences. From personal care to companionship, our carers are handpicked to ensure they are the perfect match for you, providing the support you need while making your daily life more enjoyable
Empowering Independence

Our mission is to empower older adults to make choices, achieve their goals, and take control of their lives through high-quality care and support. At Pure River Care, we help you maintain independence and live a fulfilling life—whether it’s deciding what to eat for lunch or attending important medical appointments.

Relief for Family Caregivers

We understand that family members often care for their loved ones with dementia or other conditions. When you need a break, our live-in carers can step in to provide the same high level of care, allowing you peace of mind and time to recharge.

Our Services Include
Meet Our Team

We talk a lot about hope and teamwork

Care services

We provide a bespoke, personalised service which is means you are at the centre of the process of developing and updating your Support Plan which puts you in charge of all the details of your care and how it will be delivered. Our personalised care and support services give individuals more choice and control over their environment giving them the power to live a full life in a way that suits them
Our services

⦁ Personal hygiene
⦁ Companionship and conversation
⦁ Medication administration and management
⦁ Domestic help
⦁ Light domestic duties including cooking, cleaning and laundry
⦁ Live in care
⦁ Night care
⦁ Day Care
⦁ Elderly home care

Conditions we care for

⦁ Alzheimer`s and dementia care
⦁ End of life
⦁ Cancer care
⦁ Stroke care
⦁ Physical disabilities

Our care packages

Assessing your care & support needs

Person Centred Plan

Deciding that you or your loved one requires care and support is no easy decision. We understand that choosing the level of care required can be difficult, therefore we want to make this as easy as possible. speak to a Care Consultant, call us on 07842007036 or email purerivercare@gmail.com and a member of our team will conduct the assessment over the phone with you. Prices will depend on the care assessment and the level of care required.

Electronic Monitoring of Our Care Services

At Pure River Care, we use advanced technology to ensure the highest standard of care. Through a computerised monitoring system, our carers use mobile phones to log their arrival time, complete all required tasks, and leave notes about each visit. If desired, these notes can be shared with family members, offering peace of mind and keeping everyone informed about the care being provided.

Specialized Dementia Care

Our carers are specially trained to understand the unique challenges of dementia. They approach care with empathy, focusing on how the individual may think, feel, and behave. By valuing each person as an individual, our team strives to promote their wellbeing and improve their quality of life, helping them feel included, understood, and respected.

Thoroughly Trained and Vetted Care Team

Our care team undergoes rigorous background checks and extensive training tailored to both general and specific client needs. We are committed to delivering professional, respectful, and compassionate care that is personalised to each client's unique situation.

Our Process

At Pure River Care, we follow a thorough, personalised approach to ensure the best care for you. Here’s how it works:
Initial Enquiry

Reach out to us by phone or message. We’re eager to learn more about you and explain how we can help

First Meeting

We’ll visit you at home, meet with your family, and discuss the support you need.

Care Plan

Based on our meeting, we’ll create a tailored care plan just for you, outlining the support you’d like and the care we’ll provide

Recruitment

After getting to know you, we’ll carefully select carers with the right skills, experience, and personality. All our carers undergo thorough reference checks and an Enhanced DBS screening.

Second Meeting

We’ll introduce your carer to you and your family so you can get to know each other before the service begins.

Commencement

Your care services will begin whenever you’re ready, at a time that suits you. This process typically takes around four weeks—ensuring a thoughtful, sustainable care solution that gets things started on the right foot.